Residencial Hispaniola Questionnaire

1. How did you find out about Residencial Hispaniola?

Hispaniolarealestate.comBooking.comAirbnb.comIt was recommended to me 

Other:

2. Is this your first visit to Residencial Hispaniola?

YesNo 

If no, how many times have you visited before?

3. How satisfied have you been with the check-in process?

Extremely satisfiedQuite satisfiedModerately satisfiedSlightly satisfiedNot at all satisfied 

What can be done better?

4. How quickly did the staff respond to your requests?

Extremely quicklyQuite quicklyModerately quicklySlightly quicklyNot at all quickly 

5. How professional were the staff members?

Extremely professionalQuite professionalModerately professionalSlightly professionalNot at all professional 

6. How friendly have you been treated by the staff members?

Extremely friendlyQuite friendlyModerately friendlySlightly friendlyNot at all friendly 

7. How well-equipped was your villa?

Extremely well-equippedQuite well-equippedModerately well-equippedSlightly well-equippedNot at all well-equipped 

What was missing?

8. How clean was your villa upon arrival?

Extremely cleanQuite cleanModerately cleanSlightly cleanNot at all clean 

What was not clean?

9. How satisfying was the quality of service at “Hispaniola Diners Club”?

Extremely satisfiedQuite satisfiedModerately satisfiedSlightly satisfiedNot at all satisfiedI have not been there 

10. How delicious was the onsite restaurant “Hispaniola Diners Club”?

Extremely deliciousQuite deliciousModerately deliciousSlightly deliciousNot at all deliciousI have not been there 

11. Overall, were you satisfied with your stay at Residencial Hispaniola?

Extremely satisfiedQuite satisfiedModerately satisfiedSlightly satisfiedNot at all satisfied 

12. How likely are you to stay at Residencial Hispaniola again?

Extremely likelyQuite likelyModerately likelySlightly likelyNot at all likely 

13. Value for Money?

ExcellentGoodAverageBelow averagePoor 

14. How likely is it that you would recommend Residencial Hispaniola to a friend or colleague?

Extremely likelyQuite likelyModerately likelySlightly likelyNot at all likely 

15. Do you have any other comments, questions or concerns?